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HACC Gen User Policies

Acceptable Use Policy (AUP) for HACC Gen

Effective Date: 12th September 2026
Last Updated: 12th September 2026

1. Purpose and Scope

HACC Gen is an AI-powered platform designed to facilitate human-AI collaboration for the creation, transformation, enrichment, and development of e-learning and training content.

HACC Gen may be used by educators, instructional designers, trainers, content developers, freelancers, e-learning companies, educational institutions, organizations, and other authorized users.

This Acceptable Use Policy (“AUP”) establishes the rules and standards governing the use of HACC Gen, including:

  • the HACC Gen web platform;
  • HACC Gen APIs;
  • HACC Gen Moodle integrations and plugins;
  • HACC Gen Extender;
  • text and course generation;
  • image, audio, video, avatar and other media-generation features; and
  • other services and features provided by HACC Gen.

By accessing or using HACC Gen, you agree to comply with this AUP, the applicable HACC Gen Terms of Service, pricing and plan terms, Privacy Policy, API terms, and all applicable laws and regulations.

2. User Responsibilities

Users are responsible for all activity conducted through their HACC Gen account, organization account, API credentials, integrations, or other authorized access.

Users must:

  • maintain the confidentiality of account credentials and API credentials;
  • take reasonable measures to prevent unauthorized access to their account;
  • ensure that content submitted to HACC Gen may legally be processed and used for the intended purpose;
  • ensure that they have the necessary rights, permissions, licenses, and consents for content submitted to HACC Gen;
  • review and validate AI-generated content before publishing, distributing, or deploying it;
  • ensure that generated learning material is appropriate for its intended audience and purpose;
  • comply with applicable laws, regulations, contractual obligations, and institutional policies; and
  • promptly notify HACC Gen of suspected unauthorized access, compromised credentials, or significant security concerns.

The user remains responsible for decisions and actions taken using HACC Gen-generated or HACC Gen-assisted content.

3. AI-Generated Content and Human Oversight

HACC Gen uses artificial intelligence and may use third-party AI technologies and services to generate, transform, summarize, translate, enrich, or otherwise process content.

AI-generated output may:

  • contain factual inaccuracies or omissions;
  • contain outdated information;
  • contain unintended bias;
  • contain inappropriate or unsuitable material;
  • contain errors in language, interpretation, instructional design, or assessment;
  • vary between generations;
  • resemble content generated for other users; or
  • otherwise require human correction or improvement.

Accordingly, HACC Gen does not guarantee that AI-generated output will always be accurate, complete, original, appropriate, or suitable for a particular purpose.

Users are responsible for reviewing, validating, editing, fact-checking, and approving generated content before it is:

  • published;
  • distributed;
  • incorporated into a course;
  • provided to learners;
  • used for assessment;
  • used commercially; or
  • otherwise made available to third parties.

HACC Gen is intended to assist human content development and decision-making. It is not intended to replace appropriate professional, instructional, editorial, legal, medical, financial, or other qualified judgment.

4. Prohibited Activities

Users may not use HACC Gen to:

4.1 Illegal Activities

Generate, upload, process, store, transmit, publish, or distribute content or material that violates applicable laws, regulations, court orders, or other legally binding requirements.

4.2 Harmful or Abusive Content

Create, promote, or distribute content that:

  • promotes or facilitates violence or physical harm;
  • promotes terrorism or violent extremism;
  • constitutes harassment, threats, or targeted abuse;
  • promotes hatred or unlawful discrimination;
  • encourages self-harm or harm to others; or
  • creates a significant and unreasonable risk of harm to individuals or groups.

4.3 Fraud and Deception

Use HACC Gen to:

  • impersonate another person or organization;
  • falsely claim an affiliation, endorsement, qualification, or authority;
  • facilitate fraud or identity theft;
  • create deceptive material intended to defraud or materially mislead others; or
  • deliberately misrepresent synthetic or AI-generated material as authentic where doing so would be unlawful or materially deceptive.

4.4 Intellectual Property Infringement

Users may not upload, generate, reproduce, transform, distribute, or otherwise use content in a manner that infringes another person’s or organization’s copyright, trademark, patent, trade secret, publicity rights, privacy rights, or other intellectual property or proprietary rights.

4.5 Malicious Software

Users may not use HACC Gen to create, distribute, deploy, or facilitate:

  • viruses;
  • worms;
  • ransomware;
  • malware;
  • malicious scripts;
  • credential-stealing tools;
  • destructive code; or
  • other software or material intended to compromise systems, networks, accounts, or data.

4.6 Unauthorized Access

Users may not attempt to:

  • access another user’s account or data without authorization;
  • bypass authentication or access controls;
  • obtain another user’s credentials or API keys;
  • exploit vulnerabilities without authorization;
  • interfere with the operation of HACC Gen;
  • conduct denial-of-service or similar attacks; or
  • circumvent technical safeguards.

4.7 Unauthorized Scraping

Users may not use bots, crawlers, scripts, scraping tools, or other automated mechanisms to systematically extract or collect information from HACC Gen except through officially provided and authorized APIs or other interfaces.

5. User Content and Third-Party Rights

Users are responsible for all text, documents, files, images, audio, video, data, prompts, instructions, course material, and other material submitted to HACC Gen (“User Content”).

Users represent and warrant that they have all rights, permissions, licenses, consents, and authorizations necessary to submit and process such User Content through HACC Gen.

Users must not submit content where doing so would:

  • violate a confidentiality obligation;
  • breach a contract;
  • infringe another person’s rights;
  • violate applicable privacy or data-protection laws; or
  • exceed the permissions granted to the user.
  • HACC Gen is not responsible for determining whether a user has sufficient rights to submit or use particular User Content.

6. Personal, Confidential and Sensitive Information

Users should exercise appropriate caution when submitting personal, confidential, proprietary, or sensitive information to HACC Gen.

Users must not knowingly submit information that they are not legally authorized to disclose or process.

This includes, where applicable:

  • passwords and authentication credentials;
  • payment card information;
  • banking credentials;
  • government identification information;
  • highly sensitive personal information;
  • confidential information belonging to another person or organization; or
  • other regulated or restricted information.

Where User Content contains personal information, the user is responsible for ensuring that its collection, disclosure, processing, and use through HACC Gen comply with applicable privacy and data-protection requirements.

HACC Gen’s processing of personal information is additionally governed by its Privacy Policy.

7. AI-Generated Images, Audio, Video, Avatars and Likeness

HACC Gen may provide tools for generating or transforming images, audio, video, avatars, voices, and other forms of synthetic media.

Users must use such features responsibly and lawfully.

Users must not, without appropriate authorization:

  • impersonate a real individual;
  • reproduce another person’s voice or likeness for deceptive purposes;
  • create fraudulent or defamatory synthetic media;
  • create content intended to falsely suggest that a person made a statement or endorsement;
  • use another person’s identity to deceive others; or
  • otherwise misuse synthetic media to violate another person’s rights.

Users are responsible for obtaining any required permission or consent before creating or distributing synthetic media involving identifiable individuals.

8. HACC Gen Free Plan and Watermarking

HACC Gen may provide certain features and usage allowances under a Free Plan.

The Free Plan is subject to the limits, features, and conditions published on the applicable HACC Gen pricing page.

The Free Plan currently provides a limited, one-time allocation of usage, including allowances for text, images, audio, and video generation. Free-plan usage does not constitute a recurring monthly or yearly subscription.

8.1 Video Watermark

Videos generated under the HACC Gen Free Plan may include a visible HACC Gen watermark or branding.

Where a watermark is applied:

  • it forms part of the Free Plan output;
  • users must not remove, obscure, crop, manipulate, or otherwise attempt to circumvent the watermark;
  • users may distribute the video subject to the rights and restrictions applicable to the Free Plan; and
  • upgrading to an eligible paid plan may provide watermark-free video generation or other branding options, subject to the applicable plan.

HACC Gen may change the placement, appearance, format, or technical implementation of the watermark from time to time.

HACC Gen may also determine that particular video-generation features or models are subject to watermarking regardless of plan where required by technology providers, licensing arrangements, or other applicable requirements.

9. Paid Plans and Usage-Based Services

HACC Gen may offer paid plans under which users purchase or consume usage-based credits or allowances.

Unless expressly stated otherwise, HACC Gen Flexible Plans are usage-based and do not constitute automatic monthly or yearly subscriptions.

The applicable pricing page, order information, invoice, or commercial agreement will determine the applicable:

  • usage allowances;
  • rates;
  • credits;
  • supported features;
  • limits;
  • payment requirements; and
  • other plan-specific conditions.

HACC Gen may introduce, modify, suspend, or discontinue particular features or generation capabilities subject to the applicable terms and notice requirements.

10. Usage Limits, Credits and Circumvention

HACC Gen may apply limits to:

  • text generation;
  • content generation;
  • images;
  • audio;
  • video;
  • API requests;
  • storage;
  • processing;
  • rate of requests;
  • or other resources.

Users must not circumvent, manipulate, or attempt to evade such restrictions.

Prohibited activities include:

  • creating multiple accounts primarily to obtain additional free usage;
  • manipulating usage measurement or metering;
  • circumventing payment requirements;
  • exploiting technical errors to obtain additional credits;
  • creating automated accounts;
  • transferring free allowances in an unauthorized manner; or
  • otherwise attempting to obtain Services beyond the limits of an applicable plan.

HACC Gen may restrict or suspend access where it reasonably determines that usage limits or metering mechanisms are being abused.

11. API Usage

Where HACC Gen provides API access, the API must be used in accordance with the applicable API plan, documentation, usage limits, and technical requirements.

API users must:

  • use only authorized API credentials;
  • keep API keys, API secrets, tokens, and related credentials secure;
  • prevent unauthorized persons from accessing such credentials;
  • comply with applicable rate limits and usage restrictions;
  • use the API only for authorized purposes; and
  • implement reasonable security measures within their own applications and systems.

API credentials must not be:

  • publicly exposed;
  • published in publicly accessible source code or repositories;
  • sold or transferred to unauthorized parties;
  • shared in a manner that permits unauthorized use; or
  • used to provide unauthorized access to HACC Gen.

HACC Gen API credentials may be associated with or restricted to a particular application, account, organization, or LMS/domain as determined by HACC Gen.

For example, HACC Gen’s Moodle integration requires API credentials and may associate those credentials with the registered LMS domain.

Users must not attempt to bypass such restrictions.

12. Automated Access and Integrations

Automated access to HACC Gen is permitted only through officially provided APIs, plugins, integrations, or other interfaces expressly authorized by HACC Gen.

Use of an authorized API or integration remains subject to:

  • applicable usage limits;
  • rate limits;
  • plan restrictions;
  • technical documentation;
  • security requirements; and
  • other applicable terms.

Users must not create unauthorized automated systems that reproduce or circumvent HACC Gen’s official integration mechanisms.

13. Commercial Use and Resale

Subject to the applicable HACC Gen plan, license, and commercial terms, users may use HACC Gen-generated content in their own educational, training, consulting, e-learning, or commercial projects.

However, unless expressly authorized by HACC Gen, users may not:

  • resell HACC Gen access as a standalone service;
  • sublicense or lease HACC Gen access;
  • provide unauthorized third parties with access to an account;
  • resell or redistribute API access;
  • sell or transfer HACC Gen credentials;
  • operate an unauthorized HACC Gen proxy or gateway; or
  • create a competing service primarily designed to reproduce or provide unauthorized access to HACC Gen functionality.

Use of HACC Gen-generated content does not automatically grant rights to third-party material incorporated into or used to generate that content.

14. Intellectual Property

Users retain ownership of their original User Content, subject to the rights necessary for HACC Gen to provide the Services.

Rights relating to AI-generated output are subject to the applicable HACC Gen plan, license, Terms of Service, commercial agreement, and any applicable third-party rights.

HACC Gen does not guarantee that generated content will be unique or that similar or substantially similar content will not be generated for other users.

HACC Gen’s software, platform, user interface, proprietary technology, algorithms, workflows, documentation, branding, trademarks, HACC Gen plugins, HACC Gen Extender, and other proprietary materials remain the property of Dynamic Pixel Multimedia Solutions or the applicable rights holder.

Nothing in this AUP transfers ownership of HACC Gen’s proprietary technology or intellectual property to users.

15. Third-Party Services and AI Technologies

HACC Gen may use third-party technologies and service providers, including providers of:

  • artificial intelligence models;
  • cloud infrastructure;
  • storage;
  • media generation;
  • voice and avatar generation;
  • translation;
  • analytics;
  • communications; and
  • other supporting services.

Certain features or outputs may therefore depend upon the capabilities, limitations, availability, policies, or terms of third-party providers.

Users acknowledge that HACC Gen may be unable to guarantee the continued availability or identical behavior of features that depend upon third-party services.

Users must not use HACC Gen in a manner that would knowingly cause HACC Gen or its service providers to violate applicable third-party requirements.

16. System Integrity and Fair Use

Users must use HACC Gen in a manner that does not unreasonably interfere with the availability, performance, security, or integrity of the Services or other users’ experience.

Users must not:

  • intentionally overload the platform;
  • generate excessive requests designed to degrade service performance;
  • interfere with another user’s access;
  • conduct unauthorized vulnerability testing;
  • reverse engineer or circumvent technical protections except where expressly permitted by applicable law;
  • exploit bugs or vulnerabilities for unauthorized benefit; or
  • otherwise abuse HACC Gen infrastructure.

HACC Gen may impose temporary or permanent technical restrictions where reasonably necessary to protect the Services, infrastructure, or users.

17. Academic and Professional Integrity

Where HACC Gen is used in an academic, professional, regulated, or institutional environment, users are responsible for complying with the applicable rules and policies of that environment.

This may include requirements relating to:

  • disclosure of AI-assisted work;
  • academic integrity;
  • attribution;
  • assessment design;
  • professional standards;
  • regulatory compliance; and
  • human review or approval.

HACC Gen does not determine whether a particular use of AI-assisted content complies with an institution’s or profession’s specific requirements.

18. High-Risk Uses

HACC Gen should not be relied upon as a substitute for qualified professional judgment in high-risk applications.

Users are responsible for obtaining appropriate professional review where content may influence decisions concerning:

  • healthcare or medical matters;
  • legal matters;
  • financial decisions;
  • employment decisions;
  • safety-critical activities;
  • regulatory compliance;
  • public safety; or
  • other matters where inaccurate information could result in significant harm.

HACC Gen may be used to assist in developing educational or training material concerning such subjects, but users remain responsible for appropriate expert review and validation before deployment.

19. Monitoring and Enforcement

HACC Gen may investigate suspected violations of this AUP and may take reasonable measures to protect the Services, users, third parties, and infrastructure.

Depending on the circumstances, HACC Gen may:

  • issue a warning;
  • restrict or remove violating content;
  • restrict functionality;
  • impose technical limitations;
  • suspend an account or API credentials;
  • terminate access; or
  • take other reasonable action.

HACC Gen may take immediate action without prior notice where reasonably necessary to address:

  • security risks;
  • unlawful activity;
  • serious abuse;
  • threats to users or third parties;
  • compromised credentials; or
  • significant disruption of the Services.

Where reasonably practicable, HACC Gen may consider the nature, severity, frequency, and circumstances of a violation when determining an appropriate response.

20. Reporting Violations

Users may report suspected violations of this AUP, unlawful activity, security concerns, or misuse of HACC Gen to the HACC Gen administration team.

Reports should contain sufficient information to allow HACC Gen to understand and investigate the concern.

21. Suspension and Termination

If access to HACC Gen is suspended or terminated because of a violation of this AUP, the user must not create another account or use another person’s account to circumvent the suspension or termination.

Rights concerning User Content, generated content, payments, refunds, credits, licenses, and exported materials following termination are governed by the applicable Terms of Service, plan terms, license terms, and other applicable agreements.

22. Service Availability and Changes

HACC Gen does not guarantee that every feature, AI model, integration, API, or generation capability will always be available, uninterrupted, error-free, or compatible with every third-party system.

HACC Gen may modify, improve, replace, suspend, or discontinue features from time to time.

Where a feature depends upon a third-party technology provider, changes made by that provider may affect the availability or functionality of the corresponding HACC Gen feature.

23. Relationship with Other HACC Gen Policies and Agreements

This AUP forms part of the rules governing the use of HACC Gen and should be read together with the applicable:

  • Terms of Service;
  • Privacy Policy;
  • Pricing and Plan Terms;
  • API Terms;
  • License Terms;
  • Data Processing Agreement, where applicable; and
  • other written agreements applicable to the user’s use of HACC Gen.

If a separate written agreement between HACC Gen and an organization expressly conflicts with this AUP, the terms of that written agreement will govern to the extent of the conflict.

24. Changes to This Policy

HACC Gen may update this AUP from time to time to reflect changes in:

  • technology;
  • Services;
  • laws and regulations;
  • security requirements;
  • AI capabilities;
  • business practices; or
  • platform features.

The updated version will be made available through HACC Gen or otherwise communicated where required.

Continued use of HACC Gen following the effective date of an updated AUP constitutes acceptance of the updated policy to the extent permitted by applicable law.

25. Contact Information

For questions regarding this Acceptable Use Policy or to report a suspected violation, please contact:

HACC Gen Administration
Dynamic Pixel Multimedia Solutions
Email: info@dynamicpixel.co.in

Website: haccgen.com